I have been cleaning carpets for many years and every time I meet a new customer I always ask them two questions,
“Who cleaned your carpets the last time”? and “Were you happy with their service”?
Because I am the only True Dry Carpet cleaner in all of Eastern Washington and North Idaho, the last carpet cleaner they used is always a Hot Extraction Steam Cleaner or another wet type cleaner with the word “dry” in their name.
IOWs, 100% of the time their last cleaning was performed by a wet cleaner.
How do I know I am “the only true dry carpet cleaner” in the area? Because my cleaning compound is shipped into Spokane where I pick it up and I am my distributor’s only customer for this product.
Most times I am being called in because the customer was not happy with their last cleaner, but sometimes I will get a customer who says their experience was “OK”.
Why Some Carpets Come Clean And Others Do Not
Over the years I began to notice that the customers with newer carpet or low traffic could use a wet guy and have an “OK” experience.
While customers with older carpet and/or higher tragic often say, “I will never use XYZ Cleaners again!”
IOW’s, the more dirt in the carpet, the more potential for dirty spots and walkway areas to return.
That’s why Landlord’s like True Dry Carpet Cleaning– because tenants can leave carpets pretty dirty.
Wet systems seem to do fairly well with commercial carpets and indoor outdoor carpets that have no padding.
This makes sense when you think about how padding is like a big sponge where this dirty water can and does go and escapes extraction. The dirty water or dirt film wicks back to the surface.
So some indoor outdoor carpet (without padding) seems to do “OK” when cleaned with steam, but most residential carpet is better off with a Dry Carpet Cleaning.
Also, as mentioned in previous articles, the stain guard (resistance) applied at the factory is removed, over time, when carpet is subjected to heat and chemicals. This makes carpets hard to clean.
And if you have pets- stay away from the wet guys. Remember, bacteria grows and thrives in Moist, Dark, Wet places. . . like under your carpet mat and in your padding after a nice hot cleaning.